Preparing for the Interview
When it comes to preparing for an interview, where do you start?
Being unprepared may leave you feeling anxious as you approach your interview and could demonstrate a lack of interest in the organisation and role.
Over preparing, whilst it seems like the logical thing to do, could potentially be your down-fall. A question outside of your extensive preparation may just throw you off track.
The STAR method is a structured manner of responding to behavioural-based interview questions by discussing the specific situation, task, action, and result of the situation you are describing.
- SITUATION: Describe the context of the scenario/event. Example – Working with conflicting deadlines.
- TASK: Explain the task that was at hand including your responsibilities and expected outcome. Example – Two clients demanding their tasks were completed by close of business. Not enough notice was provided to action their requests within the required time frame.
- ACTION: Describe the specific actions you took to complete the task. Be specific about your personal involvement/responsibilities. Example – Asked a colleague for assistance to complete the tasks. Advised both clients that for future X amount of notice is required.
- RESULT: Explain the outcome. Example – The clients were appreciative their requests were actioned promptly and acknowledged future notice required.
Give this a go next time you are preparing for an important interview!
Article written by Hayley Heaton.






